Are ALISO products cruelty free?

Yes, we are proud to be a 100% cruelty free brand. Our products are not tested on animals and do not include any animal product ingredients.

Do you have discount codes?

Yes. If you subscribe to our email newsletter, you will be notified each month of a subscriber-exclusive discount code. Please note, discount codes cannot be used if there is already an active sale running on the site.

Are ALISO products Vegan/VF?

Our lip balms contain beeswax so cannot be classified as vegan - however the beeswax is organic and sustainably sourced. All other products are vegan.

What does EcoCert mean?

Ecocert is the most heavily regulated certification system in the world. Being Ecocert-approved guarantees that our products and the ingredients we use are genuinely organic and produced to the best possible environmentally friendly and socially conscious practices.

Do ALISO products contain nuts?

Yes, all our lip balms contain organic almond oil.

Do ALISO ship worldwide?

Yes. We work closely with out shipping partners and carriers to ensure your products can reach you as quickly as possible, no matter where in the world you are.

My ALISO order hasn’t arrived. What should I do?

The satisfaction of our customers is paramount to us here at ALISO. We want to ensure you are 100% happy with your purchase and will do all we can to resolve any issues, in the unlikely event that one may arise. To make a return please follow the guidelines below.

Where are ALISO products made?

ALISO beauty products are made in the EU to the highest standards.

What is your returns policy?

For any issues, or to start a returns process, please drop us an email at info@alisobeauty.com

Please note, you have 30 days to make a return. Returned items must be unopened and undamaged.

Where can I purchase ALISO products?

Right here on our website! For up-to-date retailer information, please see our stockist page.